Front Desk Job

Pay

N720,000 per year

Job Type

Full-time

Description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the hospital for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make patients and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Open new folders for first time patients
• Retrieve existing patients' files and direct to appropriate departments
• Greet and welcome patients
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Keep updated records and files
• Take up other duties as assigned

Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A degree certification

Deadline: 8th September 2023

Job Type: Full-time

Salary: From ₦720,000.00 per year

Ability to commute/relocate:

• Abuja: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 08/09/2023